Our Vision:

New Zealanders are financially resilient and free from problem debt.

We know debt can happen to anyone, and we know the stress it creates can cause harm to individuals, whanau and society.

Debtfix offers a free wrap-around advisory service that provides people with solutions to get their money matters and lives back on track.

With the support of our partners and stakeholders, we’re helping improve the financial, mental and physical wellbeing of thousands of individuals, and helping reduce the impact on New Zealand society.

We’re on a mission

Everyone should be able to manage and control their personal finances so they can avoid sinking deeper in debt and live a happier life, free from financial stress.

Our mission is to provide advice and support that makes it easier and safer for people to get out of debt and back in control of their finances. We do this by looking at the complete picture of a client’s living and money situation, to ensure our recommendations are achievable and fit for purpose.

Our values guide the way

You’ll find the team at Debtfix to be:

  • friendly and non-judgemental

  • empathetic and respectful

  • knowledgeable and tenacious.

You can expect them to provide the best advice confidentially and without judgement.

Our commitment

We were the first organisation to offer Creditor Proposals in New Zealand and we developed Shipshape, two alternative solutions for people with significant debts. We’ll keep innovating to develop solutions that help more people get out of debt and on top of their finances.

Our team has over 40 years combined experience, but we don’t rest on our laurels. We’re committed to continuous improvement and provide them ongoing training and resources so we know we’re providing the best advice we possibly can.