If you have a complaint about us then in the first instance speak to one of our team members or email us at firstname.lastname@example.org
If you are not satisfied with the outcome of your complaint and/or the procedures in place to resolve the complaint then you are entitled to formally lodge a complaint (online if you desire) with the Financial Dispute Resolution Service [under reference no: FM5119] with whom Debtfix is registered as a financial service provider.
This scheme is available at no cost to you and will help us resolve any disagreements.
Company Number: 6660633
Registered Office: c/o BHW, Level 3, 27 Bath Street, Auckland, 1151, New Zealand
Postal Address: PO Box 133 256, Eastridge, Auckland, 1146, New Zealand
Debtfix Limited is a Registered Financial Service Provider: Number FSP636209 | www.fspr.govt.nz |